Terms of Service

What this is right now

Velantia is an early demo, not a finished product. Using it, and the report it produces, means agreeing to the terms below.

The demo is provided as-is

The free check is provided as-is, with no guarantee about uptime, accuracy, or that the scores and recommendations it produces are complete or correct. It's a tool for pointing you toward things worth looking at, not a certified audit.

Nothing is being charged today

Early access is not being charged for right now. Joining it reserves your spot for when the finished version ships; it does not create a payment obligation today. If that changes and you've already joined, a refund is available on request before launch.

Your account

One account per store. The email and password you sign up with are yours to keep secure. Let us know if you think someone else has access to your account.

Changes to the product and these terms

Velantia is actively being built and can change, including what's free, what a check covers, and these terms themselves. We'll update this page when that happens.

Limitation of liability

What you do with a Velantia report is your decision. We're not liable for lost sales, lost profits, lost data, or any indirect or consequential loss arising from using the service or acting on what it tells you, including if a score is wrong, a recommendation doesn't work, or a check misses something.

Where liability can't be excluded, it's limited to the total amount you paid us in the twelve months before the claim. The demo is free, so for most people that figure is zero.

Governing law and disputes

Velantia is operated from Texas, United States. These terms are governed by the laws of the State of Texas, without regard to its conflict-of-law rules, and any dispute goes to the state or federal courts located in Texas.

Before it gets that far, emailhelp@velantia.app. One person reads it and answers, and almost anything is easier to fix that way.

Questions

Email help@velantia.appor see the contact page.